FAQ
My order was marked as delivered, but it’s not ...
If your order was marked as delivered but it is not at the desired location, we first suggest verifying the shipping address on your order. If the shipping address is...
My order was marked as delivered, but it’s not ...
If your order was marked as delivered but it is not at the desired location, we first suggest verifying the shipping address on your order. If the shipping address is...
Can I wash my Comforter?
We don't recommend washing either our Down or Down Alternative Comforter at home, as domestic washers aren't large enough to handle our Comforters and machines with agitators can damage the...
Can I wash my Comforter?
We don't recommend washing either our Down or Down Alternative Comforter at home, as domestic washers aren't large enough to handle our Comforters and machines with agitators can damage the...
Do you ship to P.O. boxes?
Yes -- we ship to P.O boxes! All orders being sent to a P.O. box will ship through USPS Priority Mail, including international orders. For international orders, keep in mind...
Do you ship to P.O. boxes?
Yes -- we ship to P.O boxes! All orders being sent to a P.O. box will ship through USPS Priority Mail, including international orders. For international orders, keep in mind...
Can I use a Gift Card from Amex or Visa in addi...
At this time, our system can only accept one form of payment per purchase. In order to use both a third-party gift card and credit card on your order, you...
Can I use a Gift Card from Amex or Visa in addi...
At this time, our system can only accept one form of payment per purchase. In order to use both a third-party gift card and credit card on your order, you...
I can't log into my account! What do I do?
If you placed an order with us before but did not set a password, all you need to do it activate your account! You should have an account activation email...
I can't log into my account! What do I do?
If you placed an order with us before but did not set a password, all you need to do it activate your account! You should have an account activation email...
I want to order your products as a gift. Are th...
Not to worry! We do not include any pricing details in the box containing your order. All billing information is communicated via email. If you'd like to add a personalized...
I want to order your products as a gift. Are th...
Not to worry! We do not include any pricing details in the box containing your order. All billing information is communicated via email. If you'd like to add a personalized...
