in available credit

Go Back
skip navigation

Live Chat
with Us.

Anytime 24/7

The fastest way to reach us

Call

646-798-7447

Anytime between
10am - 9pm EST

Email

hello@brooklinen.com

Anytime between
9am - 9pm EST

Write

Brooklinen HQ

10 Jay St, Suite 700,
Brooklyn, NY 11201

Sheets

Product Duvet Cover Fitted Sheet Flat Sheet Pillowcases
Twin 64" x 90" 39" x 75" x 16" 71" x 98" 20" x 27"
Twin XL 64" x 90" 39" x 80" x 16" 71" x 104" 20" x 27"
Full 90" x 90" 54" x 75" x 16" 86" x 98" 20" x 27"
Queen 90" x 90" 60" x 80" x 16" 92" x 104" 20" x 27"
King 106" x 90" 76" x 80" x 16" 110" x 104" 20" x 37"
Cali King 106" x 90" 72" x 84" x 16" 110" x 104" 20" x 37"

 

Comforters

Twin/Twin XL 64" x 90"
Full/Queen 90" x 90"
King/Cali King  106" x 90"

 

Pillows

Standard 20" x 26"
King 20" x 36"
Euro 26" x 26"

If you’d like to unsubscribe from our marketing emails, please navigate to the bottom of any Brooklinen email and click Unsubscribe.


If you'd like to unsubscribe from texts, please reply STOP to the text message and our system will unsubscribe you.


Please allow a few days for your subscription to update in our system.


If you’re still receiving marketing emails or texts 3 business days after unsubscribing, please reach out to our team at hello@brooklinen.com and we’ll be happy to help.

Return Policy

We stand behind the quality of our products and are confident you will love the feel of your new bedding. If you are unhappy with your order, we will gladly accept returns for items purchased on our site or at any of our retail locations within 365 days of purchase. At this time, we do not offer exchanges. The best way to move forward for an "exchange" is to initiate a return for your original items and repurchase the items you would like in a new order. Step-by-step instructions for returns can be found at Returns & Exchanges.


Returnable Items

For eligible products, you may return your purchased product(s) for a refund to your original method of payment or for store credit within 365 days of purchase. If your original payment method is no longer available, a store credit will be issued. A Brooklinen-provided shipping label must be used for all returns shipped from the US and Canada. All returns are subject to a $9.95 return fee which will be deducted from your refund amount. Please allow 5-7 business days for your refund to be processed once your return has been received.


The return fee will be waived for all returns processed in any of our retail locations. We reserve the right to require a valid form of identification for in-store returns, subject to state law. If an item is damaged or defective, please head to our site here and select the Quality Guarantee option. For incorrect items, please contact our customer support team at hello@brooklinen.com. The return fee may be waived for damaged, defective or incorrect items, under certain circumstances.


Non-Returnable Items

We do not accept returns for items listed as “Final Sale”, including but not limited to, our Last Call/Sale section. Products purchased through a third-party partner must be returned through that site and will be subject to their return policy guidelines.


We monitor return activity for abuse and reserve the right to limit returns associated with a user whom we suspect of abusing this Return Policy. This includes but is not limited to users who exhibit a pattern of repeated and/or excessive returns or otherwise exhibit fraudulent behavior.


We appreciate your business and hope you are happy with your purchase. If you have any other questions, please contact us.


*Note that while the $9.95 return fee will not be withheld from refunds for purchases that are returned from outside of the United States or Canada, customers will be responsible for contacting Brooklinen for return instructions based on country, product condition, and price. Instructions must be followed before any refund can be issued.

We’re happy to offer our customers a 365-day return policy and warranty coverage on all products and an additional one-year extended warranty for our core products after the initial 365-day term. Our warranty applies to products bought on our website and in our retail stores.

Up to 365 days after your purchase, you can return any item for a refund -- excluding Last Call items, as they are final sale. Please note that a return fee of $9.95 will be deducted from your refund amount. As an alternative to making a return, you can receive replacements or refunds for defective items, including Last Call items, under our warranty.

In the second year after purchase, we’re no longer able to accept returns, but any defective items within our list of core products may be replaced or refunded! As a friendly reminder, our core products include:

  • Sheets (Cotton, Linen, Heathered Cashmere, Brushed Flannel, Brooklittles)
  • Down & Down Alternative (Comforters, Pillows, Mattress Toppers, and Pillow Protectors)
  • Bath (Towels and Robes)

While we’re unable to replace or refund any items after the two-year mark, we do have lots of tips and tricks in our care guide to help extend the life of your items.

We ship all over the world! You can head to the checkout section of the site and enter your address to see if we ship to your location and how much it will cost to get there.

Currently, we ship to:

Hong Kong, Australia, Singapore, Belgium, Czech Republic, Denmark, France, Germany, Ireland, Israel, Japan, Liechtenstein, Luxembourg, Mexico, Netherlands, New Zealand, South Korea, Sweden, Switzerland, United Kingdom, & US Minor Outlying Islands.

Keep in mind, there may be additional duties and taxes to pay upon the arrival of your package. Please also note, we cannot refund original shipping fees on any international returns.

We don't recommend washing either our Down or Down Alternative Comforter at home, as domestic washers aren't large enough to handle our Comforters and machines with agitators can damage the baffle system in them. Plus, once a Comforter is wet it gets very heavy and pulling it from the machine can also damage the baffle system.

 

The best maintenance for Down is to be hung outside on a dry day any season and then shake the dust out of it, but you can also use the dryer on air fluff / no heat. For spills or stains, they can be spot cleaned with soft soap like Zero or Woolite. They can be dry cleaned for large stains if the first two methods don't help. However dry cleaning will shorten the life-span of the Comforter as the chemicals remove the natural oils in the down and the clusters will breakdown faster.

 

The best way to clean our Down Alternative Comforters is to follow the same steps as above (hanging the comforter outside, and spot cleaning with Zero or Woolite). The main difference is that Down Alternative can be dry cleaned as often as necessary.

Press
Inquiries

press@brooklinen.com

Business
Partnerships

sales@brooklinenbusiness.com

Trade &
Hospitality

Learn More

Influencer
Inquiries

influencer@brooklinen.com
Your Cart

Get it before it's gone!

Items in your cart are moving fast! Get them before somebody else does.