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Brooklinen HQ

10 Jay St, Suite 700,
Brooklyn, NY 11201

If you do not have a printer at home, no worries! Once you initiate a return, you will have the option to print your label or scan a QR code to retrieve a label. All you have to do is pack up your item(s) and show the QR code at a drop-off location. Fedex, Walgreens, or another location with FedEx services will print the label for you and ship your return back to us! Find a nearby drop-off location here.


If you have any questions, please feel free to contact us via Live Chat or hello@brooklinen.com. 

Comfort Crew is a rewards program that allows you to earn points for every dollar spent, get free domestic shipping, receive exclusive access to events, and more! Comfort Crew was created so you can sit back, relax, and earn more while you shop.

Comfort Crew is a points-based rewards program with different membership tiers and redemption levels. Check out the information below to learn more about the program!

Membership Tiers

Membership tiers are based on your annual spending. The annual rolling year is a 12-month period starting when you reach a certain tier. The membership tiers determine which benefits you receive.

Membership Tier = Annual Spending = Benefits

Tier Annual Spend
Silver Member $0 - $399
Gold Member $400 - $799
Platinum Member $800+


Redemption Levels

Regardless of which tier you are in, the redemption levels for rewards are based on how many points you have. There are three redemption levels, and the rewards grow at each level. 

Redemption Level = Points = Rewards

Redemption Level Points Needed
Level 1 400
Level 2 1,000
Level 3 2,000

 

If you have any questions about Comfort Crew, please feel free to contact us at hello@brooklinen.com or via live chat. We love talking comfort! 

At this time, our Core Sheet Sets come pre-bundled as follows:

Size Includes
Twin Core Sheet Set Twin Fitted Sheet
Twin/Twin XL Flat Sheet
Standard Pillowcases
Twin XL Core Sheet Set Twin XL Fitted Sheet
Twin/Twin XL Flat Sheet
Standard Pillowcases
Full Core Sheet Set Full Fitted Sheet
Full/Queen Flat Sheet
Standard Pillowcases
Queen Core Sheet Set
Queen Fitted Sheet
Full/Queen Flat Sheet
Standard Pillowcases
King Core Sheet Set King Fitted Sheet
King/Cali King Flat Sheet
King Pillowcases
Cali King Core Sheet Set Cali King Fitted Sheet
King/Cali King Flat Sheet
King Pillowcases


If you're interested in a Core Set that is different from the pre-bundled ones, you can head here for a custom Classic Core Set and here for a custom Luxe Core Set. Please note that we are only able to provide these custom options for our Classic and Luxe Core Sets, and that not all sizes, colors, or bundles are available to mix and match.

Thanks so much for placing an order with us! While the processing and shipping times will depend on the items that you have purchased, please note that we cannot guarantee the timeline that an order will ship.

Products by Brooklinen
Due to extra safety precautions at our warehouse, the processing time for orders is 1-4 business days. You will receive a shipping confirmation email with tracking information as soon as your order is on its way. If you have any questions, please call us at (646) 798-7447 :) 

Products by Spaces
Orders placed with one of our Spaces partners will be processed and shipped on a case-by-case basis. Specific shipping details can be found on each product page, but general information can be found below for each partner.

Partner Processing Time  Shipping Time
Bombabird Ceramics 7 business days 3-4 business days
Boundless Rugs 2-5 weeks 3-7 business days
The Color Cord Company
3-5 business days
3-5 business days
Dims. Prioritizing essential medical shipments 1-5 business days
Floyd 1-2 business days 3 business days
gestalten 1-2 business days 1-5 business days
Inside Weather 3-15 business days 3-5 business days
Intelligent Change 1-2 business days 4-7 business days
Recreation Center 1-2 business days 1-5 business days
The Sill 1-7 business days 2 business days
Simply Framed 3-5 weeks 1-3 business days
Taschen 1-2 business days 1-5 business days

Dimensions in Inches

Product Duvet Cover Fitted Sheet Flat Sheet Pillowcases
Twin 64" × 90" 39" × 75" × 15" 71" × 98" 20" × 27"
Twin XL 64" × 90" 39" × 80" × 15" 71" × 104" 20" × 27"
Full 90" × 90" 54" × 75" × 15" 86" × 98" 20" × 27"
Queen 90" × 90" 60" × 80" × 15" 92" × 104" 20" × 27"
King 106" × 90" 76" × 80" × 15" 110" × 104" 20" × 37"
Cal King 106" × 90" 72" × 84" × 15" 110" × 104" 20" × 37"
Dimensions in Centimeters 
Product Duvet Cover Fitted Sheet Flat Sheet Pillowcases
Twin 173cm x 223cm 99cm x 191cm x 38cm 180cm x 249cm 51cm x 69cm
Twin XL 173cm x 223cm 93cm x 203cm x 38cm 180cm x 264cm 51cm x 69cm
Full 229cm x 229cm 137cm x 191cm x 38cm 218cm x 249cm 51cm x 69cm
Queen 229cm x 229cm 152cm x 203cm x 38cm 234cm x 264cm 51cm x 69cm
King 269cm x 229cm 198cm x 203cm x 38cm 279cm x 264cm 51cm x 94cm
Cal King 269cm x 229cm 183cm x 213cm x 38cm 279cm x 264cm 51cm x 94cm"

 

Dimensions are width × height × depth for our Sheets.

Press Inquiries

press@brooklinen.com

Business Partnerships

business@brooklinen.com

Trade & Hospitality

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We’re raising our prices soon.

Since our launch five years ago, prices of cotton and other key commodities have significantly increased. Paying our suppliers fairly and providing you with the best products on the market is paramount to us—to that end, prices of some of our Classic and Luxe sheets will rise up to 15% starting March 26th, 2019.

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