FAQ
I entered the wrong billing address at checkout...
Don’t worry! We send all billing info via email, so an incorrect billing address won't impact your order at all. As long as the payment goes through, you're all good. ...
I entered the wrong billing address at checkout...
Don’t worry! We send all billing info via email, so an incorrect billing address won't impact your order at all. As long as the payment goes through, you're all good. ...
Can I stack multiple promotions in one purchase?
At this time, we can only accept one promotion per order. This includes promo codes, gift card codes, rewards, and site-wide promotions. We always suggest using the offer that gives you...
Can I stack multiple promotions in one purchase?
At this time, we can only accept one promotion per order. This includes promo codes, gift card codes, rewards, and site-wide promotions. We always suggest using the offer that gives you...
Are your prices in USD?
All the prices on the site are in USD and our payment systems process orders in USD. The conversion rate to your currency will happen through your bank or credit...
Are your prices in USD?
All the prices on the site are in USD and our payment systems process orders in USD. The conversion rate to your currency will happen through your bank or credit...
If one item in my order is backordered, when wi...
We strive to ship all of our orders as fast as possible. If your order has an item that is not currently in stock, your entire order will ship when...
If one item in my order is backordered, when wi...
We strive to ship all of our orders as fast as possible. If your order has an item that is not currently in stock, your entire order will ship when...
When will my order ship?
Thanks so much for placing an order with us! While the processing and shipping times will depend on the items that you have purchased, please note that we cannot guarantee...
When will my order ship?
Thanks so much for placing an order with us! While the processing and shipping times will depend on the items that you have purchased, please note that we cannot guarantee...
What certifications do your Pillows have?
Our Down Pillows are certified by the Down Association of Canada (Downmark) and come with a Downmark tag. Our Down Pillows are also treated with Ultra-Fresh Antimicrobial Additives to help...
What certifications do your Pillows have?
Our Down Pillows are certified by the Down Association of Canada (Downmark) and come with a Downmark tag. Our Down Pillows are also treated with Ultra-Fresh Antimicrobial Additives to help...
